Collection, Usage, Provision, and Consigning of Personal Information

Regarding the collection of personal information, when we plan to collect, use, or provide that information in advance, we will clarify the purpose and scope of usage, ensuring an appropriate scope thereof.

Management of Personal Information

Regarding the use of personal information, we strongly recognize the importance of protecting your personal information. We endeavor to protect your data within the scope of its use.
Further, when we provide your information either in full or in part to a third party or consign it for processing, etc., we will endeavor to provide the required supervision to ensure that suppliers and contractors handle your information with the same level of care.
Additionally, we may send mail or e-mail which we deem could be beneficial to you based on your personal information.
If you do not wish to receive such mail or e-mail, you contact us to stop receiving them.

Disclosure and Transference, etc., of Personal Information and Transaction Information to Third Parties

We will never provide your personal information and transaction information to a third party without your consent, except in the following circumstances.

1. When you have already given permission to the third party yourself
2. When disclosure is required in accordance with the law, for the administration of justice or by request of law enforcement agencies
3. When it is necessary to protect the safety, rights, or property, etc., of customers, third parties, or our organization

Disclosure, Correction, Deletion,and Discontinuation of Providing Third Parties With Personal Information

Upon request by the prescribed procedure, we will review the details of disclosure, correction, deletion, and discontinuation of providing third parties with your personal information; and shall correspond accordingly in the event of no problems.

Compliance with Laws and Industry Guidelines

When handling your personal information, we comply with the laws and regulations applicable to the protection of said personal information.

Continuous Improvement for the Handling of Personal Information

We are constantly striving to improve how we handle personal information.

For Inquiries Relating to Customer Information

E-mail: info◎biomassfuel.co.jp (replace ◎ with @)
Telephone: 0276-55-6771
Business hours: 8:30 - 18:30